Customer Support Executive - Dubai, United Arab Emirates - Yougotagift

Description

• Resolving daytoday customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.
• Monitor the performance of all customerrelated operations and provide progress and status reports.
• Collaborate with other Customer support professionals to improve customer Experience.
• Assisting other departments on small administration tasks.
• Maintain full working knowledge of all functions within department.

• Fluent in Arabic and English is a must both verbal and written
• Education: University graduate
• Good knowledge and use of Microsoft Office
• Experience: minimum 1year experience.
• Excellent writing, communication, and time management skills

• Competitive Benefit Package to be discussed upon shortlisting
• Private Health Insurance
• Pension Plan If applicable
• Paid Time Off
• Training & Development