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- Planning, organizing, and managingthe daily operations of the hospitality staff to ensureefficiency.
- Supervising staff members andcommunicating the importance of customersatisfaction.
- Checking the quantity and qualityof supplies and equipment on a daily basis, such as guestamenities.
- Maintaining a high standard ofcustomer service according to company operatingprocedures.
- Attending to any complaints loggedby guests in a professional and timelymanner.
- Performing monthly evaluations of staffmembers according to performance andparticipation.
- Preparing the monthly budget ofthe hospitality division and creating expenditure reports forsenior management review.
- Working with thehuman resources department to recruit and train newpersonnel.
- Determining the future goals of thehospitality division by studying market trends and working with themarketing team.
Managing Partner- Hospitality Recruitment Service - Sharjah, United Arab Emirates - Antal International
