Head of E-Commerce - Dubai, Dubai, United Arab Emirates - Boundless Consulting

    Boundless Consulting
    Boundless Consulting Dubai, Dubai, United Arab Emirates

    5 days ago

    Description


    Opportunity #368

    The Client:

    Our client is making SMEs eCommerce simple. They give high growth, high volume merchants the scalability, reliability, and flexibility they need. Their mission is enabling businesses to unlock their eCommerce, providing comprehensive eCommerce managed services, empowering them to be successful by becoming their eCommerce consultant and strategic partners. Helping them create and execute their go-to-market strategy. They believe merchants should love their e-commerce platform and we work hard each day to make that happen. They are in hyper-growth, and this is where you come in. They are looking to hire Merchant Success Manager (E-commerce Key Accounts Manager).

    Role Overview:

    Delivering against the strategy and executing day-to-day online operations relating to eCommerce with oversight responsibility for operating metrics and key performance drivers such as conversion, qualified traffic, and opt-ins, new buyers, repeat buyers, sales, average order, and units per order. Responsible to provide insights on scale quality and automation of the company's leadership team, and for collaborating with internal retail store partners to deliver unified omnichannel experiences.

    Job Responsibilities:

    • Develop innovative marketing and sales programs, empowering the team to test & learn by measuring program effectiveness, providing insights on how to optimize in the future. Lead analysis of all programs and establish programs to drive continuous improvement.
    • Research industry trends, seeking opportunities to bridge gaps in business objectives, and push the business forward.
    • Provide post-program ROI analysis, make recommendations based on results to increase sales, opt-ins, Average Order Size (AOS), Average Unit Sale (AUS), and repeat purchases.
    • Build, manage, and refine online assortment, promotions, price management, and product/content story presentation. Lead team in executing seasonal vision from concept to launch.
    • Collaborate effectively with colleagues from a range of disciplines including Marketing, Creative, Operations, etc.
    • Manage the user experience including site navigation, content development, checkout funnel, and promotional campaigns.
    • Lead the overall third-party Seller recruitment and account management strategy, and serve as an escalation point for Seller issues and coach the team on important Seller-related topics.
    • Audit Seller and Customer experience and create mechanisms to help identify key behaviors and pain points, and use insights from this process to drive improvements through direct and supporting teams.
    • Set, align, and audit operational goals across functions and programs (e.g. inputs, metrics, process improvements) and translate them into actionable plans.

    Job Responsibilities:

    • 10+ years of experience in the e-commerce field.
    • 5+ years of experience as a Head of Seller Services, Head of E-commerce, or a relevant role.
    • University degree, preferably in a business or technical / engineering discipline.
    • Extensive relevant professional experience, ideally in a complex and dynamic environment.
    • Deep experience in business development, preferably with some experience in Sales and/or Account Management.
    • Experience in leading and inspiring (ideally commercial) teams.
    • Solid English written and verbal communication skills including the ability to influence senior leadership.
    • Combination of analytical skills, inventive thought leadership, and bias for action to get things done.
    • Sense of ownership and ability to influence various stakeholders across countries and functions and manage competing priorities simultaneously

  • Head of E-commerce

    2 days ago

    Peergrowth Consultancy Co. Dubai, United Arab Emirates

    This senior leadership role is responsible for driving the scale, growth, and profitability of a fashion retail e-commerce business. · Develop and execute aggressive growth strategies to increase GMV and market share. · ...

  • Head of E-commerce Operations

    1 week ago

    Only for registered members Dubai, Dubai

    We are looking for a Head of E Commerce Operations to lead and develop our online business for a furniture and interior brand in the UAE The primary goal of this role is to build and scale a high performing e commerce channel ensuring efficient operations strong online presence a ...

  • Head of Inventory_ E Commerce

    2 days ago

    Teccodd Dubai, United Arab Emirates

    We are seeking a highly experienced and detail-oriented Head of Inventory to oversee and optimize all inventory management activities. · ...

  • Head of E-Commerce

    1 month ago

    Only for registered members Dubai د.إ10,000 - د.إ12,000 (AED)

    We are seeking a Head of Operations & E-Commerce to take full ownership of execution across marketplaces and internal operations. · Take full ownership of day-to-day operations across Amazon, e-commerce, and internal teams · ...

  • Head of E-Commerce Growth

    2 weeks ago

    Only for registered members Dubai

    We are seeking a Head of E-Commerce Growth to own and accelerate our online revenue growth strategy. · This role is responsible for driving customer acquisition, conversion rate optimization, retention, and lifetime value across all digital commerce channels.Define and execute th ...

  • Head of E-commerce Operations

    2 weeks ago

    Only for registered members Dubai

    We are looking for a Head of E-Commerce Operations to lead and develop our online business for a furniture and interior brand in the UAE. · The primary goal of this role is to build and scale a high-performing e-commerce channel, · ensuring efficient operations strong online pres ...

  • E-Commerce Executive

    1 month ago

    Only for registered members Dubai

    We are looking for an experienced E-Commerce professional to manage and grow our online business operations. · Manage end-to-end e-commerce operations across platforms. · ...

  • E-commerce Coordinator

    19 hours ago

    Only for registered members Dubai

    Job summary · MAPYR is a leading distribution company looking for an experienced E-Commerce Coordinator to join their team. · QualificationsDegree in marketing, Business Administration, or a related field. · ...

  • e-Commerce Specialist

    2 weeks ago

    Only for registered members Dubai

    We are hiring an e-commerce specialist for a fast-growing company operating in digital commerce space. · Manage and optimize e-commerce platforms (e.g., Shopify,WooCommerce,Magento). · ...

  • E Commerce Specialist

    1 week ago

    Only for registered members Dubai

    Manage and operate FMCG product listings across e-commerce platforms such as Amazon UAE and coordinate with internal sales teams to ensure timely order fulfillment. · ...

  • E Commerce Executive

    3 days ago

    Only for registered members Dubai

    + Job summary: We are looking for an E-commerce Executive who can manage both the business (sales and commercial) and technical (platform and system operations) aspects of our online channel partners. + Qualifications: Bachelor's degree or diploma in Business, Marketing, IT, or a ...

  • E-commerce Specialist

    2 weeks ago

    Only for registered members Dubai, Dubai

    We are looking for a hands-on E-commerce Specialist to own and scale our online sales performance end-to-end. This role combines Shopify platform ownership, front-end development, SEO, performance marketing , CRM ,and data analysis. · Own and manage the Shopify store end-to-end · ...

  • E-commerce Specialist

    1 month ago

    Only for registered members Dubai, Dubai

    This is a full-time role for an E-commerce Specialist with focus on Amazon and Shopify. · Analyze performance metrics improve listings optimize sales strategies Coordinating with customer service team address inquiries Implement marketing campaigns boost sales Manage inventory or ...

  • E-commerce Specialist

    3 days ago

    Only for registered members Dubai, Dubai

    Manage product listings pricing promotions across e-commerce platforms coordinate with sales marketing teams support campaigns offers digital content manage optimize paid marketing campaigns plan execute monitor promotions offers campaigns drive sales increase average order value ...

  • E-Commerce Executive

    2 weeks ago

    Only for registered members Dubai

    We are looking for an E-Commerce Executive to manage our online sales operations across Shopify, · Amazon and Noon. ...

  • E-Commerce Intern

    4 weeks ago

    Only for registered members Dubai

    We are seeking a highly driven E-Commerce Intern to join our team If you are passionate about the beauty industry and possess a true go-getter mindset, we want to hear from you. · ...

  • E-commerce Merchandiser

    3 weeks ago

    Only for registered members Dubai

    We are seeking a talented E-commerce Merchandiser for a full-time role located in Dubai. · Manage product listings across e-commerce platforms. · Ensure accurate product data images and descriptions. · ...

  • Head of E-commerce Operations

    1 week ago

    Only for registered members Dubai

    We are looking for a Head of E-Commerce Operations to lead and develop our online business for a furniture and interior brand in the UAE. · The primary goal of this role is to build and scale a high-performing e-commerce channel, · ensuring efficient operations, · strong online p ...

  • Head of E-commerce Operations

    1 day ago

    Only for registered members Dubai

    We are looking for a Head of E-Commerce Operations to lead and develop our online business for a furniture and interior brand in the UAE. · End-to-end management of e-commerce operations: content, website functionality, user experience and online customer consulting · Development ...

  • E-commerce Operations

    1 month ago

    Only for registered members Dubai, Dubai

    We are a small luxury jewellery business operating online through curated platforms. We work as a close-knit team from a home-based office and are looking for a reliable, detail-oriented individual to support our e-commerce and brand operations. · ...

Jobs
>
Dubai