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- Describe the selection of food& beverage menu items to guests by offering interesting,and vivid descriptions of each item, origin, taste, and preparationmethods; communicate guest orders including any special needs orrequests to the kitchen; coordinate food timings; check completedkitchen orders with the guest's original order; transportitems to the guest table in a timely manner to ensure proper foodquality.
- Anticipate guest needs, ascertainsatisfaction, and offer suggestions, and respond urgently andappropriately to guest concerns andrequests.
- Breakdown, clean and set-up oftables, buffets, and food stations as well as the back-of-houseareas.
- Comply with Four Seasons'Category One and Category Two Work Rules and Standards of Conductas set forth in Employee Handbook.
- Retrieve andstock all linen, china, silver, glassware and food and beverageitems.
- Complete opening and closing side workas assigned and have all tables set according to standard. Provideunobtrusive and professional service.
- Serve anappetizer to guests while explaining the contents andpreparation.
- Offer coffee, tea, bread andbutter or serve any requested according to Four Seasons'standards.
- Change ashtrays and crumbtables.
- Carry trays properly and safely as wellas break them down.
- Clear tables and reset themfor specific number of persons.
- Provide quickand attentive assistance to any mishap in therestaurant.
- Breakdown any buffets or displayswhen needed and assist servers whenneeded.
- Report any accident immediately, nomatter how minor, to a manager.
- Recognize andaddress potential intoxicated, disruptive or undesirableguests.
- Clean service area whenneeded
- Light and refill outside heater withpropane when needed.
Butcher - Abu Dhabi, United Arab Emirates - Four Seasons Hotels and Resorts
