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Loyalty Operations Executive Jobs in Dubai - Chalhoub Group
Description
Loyalty Operations Executive Jobs in Dubai | Chalhoub Careers1- Loyalty Operations ExecutiveJob: Full TimeLocation: Dubai, UAEDescription:Working as a Loyalty Operations Executive you will be responsible for supporting across a wide range of operational tasks in relation to Customers and Partner BrandsJob Responsibilities:
Handling Level 1 escalation on operational queries across the business to meet customers satisfaction and business goal.
Monitoring and validating from escalations on operations performance of both internal service providers and external service providers.
Preparing monthly report on operations requests and identifying way of working to improve current processes.
Handling support requests, communicating offer briefs and queries appropriately in relation to initiatives driven by other streamlines, system access, as well as offers/benefits tagging for data analytics.
Job Requirements:
Knowledge of loyalty management systemsMS Office – Microsoft Excel, Word, PPT, Outlook.
Fluent in English and ArabicProficient knowledge of customer service, standard office practices, attention to detail, time management and organisational skills.
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