Guest Relation Executive - Dubai, United Arab Emirates - Signature 1 Hotel

Signature 1 Hotel
Signature 1 Hotel
Verified Company
Dubai, United Arab Emirates

4 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
We are urgently looking for Guest Relation Executive - Lobby Ambassador (With pleasing personality - Female only)

  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards

Job Types:
Full-time, Permanent


Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Experience:


  • Hotel: 2 years (preferred)
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