Customer Service Executive - Dubai, United Arab Emirates - GMG

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    Description
    • Deliver effective customer serviceand assist customers throughout the day as per the standards andguidelines to promote sales.
    • Interact withcustomers to provide and process information in response toinquiries, concerns and requests about products andservices.
    • obtain and evaluate all relevantinformation to handle product and serviceinquiries
    • Keep records of customer interactionsand transactions, inquiries, comments andcomplaints
    • Follow up on customerinteractions
    • Communicate and coordinate withinternal departments
    • Perform any other tasks asrequested by the line manager and businessneed