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- Deliver effective customer serviceand assist customers throughout the day as per the standards andguidelines to promote sales.
- Interact withcustomers to provide and process information in response toinquiries, concerns and requests about products andservices.
- obtain and evaluate all relevantinformation to handle product and serviceinquiries
- Keep records of customer interactionsand transactions, inquiries, comments andcomplaints
- Follow up on customerinteractions
- Communicate and coordinate withinternal departments
- Perform any other tasks asrequested by the line manager and businessneed