Infrastructure Analyst - Dubai, United Arab Emirates - Citigroup, Inc.

Citigroup, Inc.
Citigroup, Inc.
Verified Company
Dubai, United Arab Emirates

3 days ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Infrastructure Analyst - UAE Nationals Preferred


The Infrastructure Analyst 1 is an entry level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.

The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.


Responsibilities:


  • Diagnose and resolve problems through troubleshooting and basic analysis, escalate issues as appropriate
  • Participate in testing activities, including the creation and execution of basic test scripts
  • Assess the applicability of previous or similar experiences and evaluate options under circumstances not covered by procedures
  • Exchange ideas and information in a concise and clear manner

Qualifications:


  • Previous relevant experience preferred
  • Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills
  • Ability to work with virtual and inperson teams, and work under pressure or to a deadline
  • Demonstrated knowledge of operational process changes and improvement

Education:


  • Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

This role is preffered for UAE Nationals to qualify for the mandatory hiring requirement in the UAE


Job Family Group:

Technology


Job Family:

Infrastructure


Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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