Cloud Support Engineer — SLA-Driven Incident - dubai - Halian

    Halian
    Halian dubai

    8 hours ago

    Description
    A leading technology solutions provider in Dubai is seeking a Support Engineer.

    In this role, you will act as the first point of contact for technical support, managing the full lifecycle of support requests and ensuring adherence to service-level agreements.

    The ideal candidate has 3–7 years of experience in technical support, a strong understanding of cloud platforms such as Azure, and excellent problem-solving skills.

    The company fosters an inclusive and diverse workplace, encouraging applications from all qualified candidates.
    #J-18808-Ljbffr

  • Only for registered members Dubai

    Own end to end delivery of L1/L2 IT Support services ensuring SLA achievement stable operations and consistent service quality across all sites campuses. · ...

  • Only for registered members Dubai

    The Chief Technology Officer will design and launch transaction infrastructure, build event-driven architecture, implement idempotent operations, integrate payment providers, and control security. · ...

  • Only for registered members Dubai, Dubai

    +We are publishing on behalf of the Client the following position: · Design and launch transaction infrastructure (payments, bookings, statuses) · Build event-driven architecture · Implement idempotent operations (no double charges, no inconsistent states) · + Design and launch t ...

  • Only for registered members Dubai, Dubai

    ++The CLM Engineer will manage · the remote operation monitoring and optimization of the E-mudhra Certificate Lifecycle Management (CLM) platform under a Managed Services model ensuring secure compliant and SLA driven certificate services. · ...

  • Only for registered members Dubai

    We are hiring a senior, Arabic-speaking Service Delivery Manager to own the end-to-end delivery of IT Managed Services for a prestigious UAE engagement. · ...

  • Only for registered members Dubai

    We are seeking a results-driven leader to manage the operation and support of RTA's digital services, · service and asset management, · SLA and supplier performance management, · incident and request fulfillment, · ...

  • Only for registered members Dubai

    This role involves performing in-depth analysis of security alerts escalated from L1 and investigating complex incidents across various security tools. · ...

  • Only for registered members Dubai

    We are seeking a skilled IT Systems Engineer with 4+ years of hands-on experience in managing end-user computing environments and core IT infrastructure. · ...

  • Only for registered members Dubai

    We're supporting on the hiring of a Payments SRE (Site Reliability Engineer) to own the stability, · performance and cost optimisation of our Payments Testing-as-a-Service (TaaS) platform. · Monitor and manage the cloud-hosted Iliad T3 instances for assigned regions. · Ownday-to- ...

  • DataOps Engineer

    3 weeks ago

    Only for registered members Dubai

    I am looking for a DataOps Engineer to ensure operational reliability, proactive monitoring, and effective incident management across all critical data flows in the Lakehouse environment. · ...

  • Only for registered members Dubai

    We are looking for a highly experienced DFIR & Threat Hunting professional to join our Security Operations Center (SOC). This role is not for monitoring-only SOC analysts — we are hiring engineers who can lead investigations, hunt advanced threats, · and respond to complex securi ...

  • Only for registered members Dubai, Dubai

    We are looking for a Software Engineer – Operations Support who will be responsible for application support, · issue investigation, · and minor development/enhancements across web and mobile platforms. ...

  • Only for registered members Dubai

    We are looking for a proactive and service-driven Information Technology Support Engineer to ensure smooth, secure, and reliable day-to-day IT operations across the organisation. · This role is the first point of contact for all IT-related support, · providing hands-on technical ...

  • Only for registered members Dubai

    The Senior Client Service Manager is responsible for ensuring best in class client experience through proactive actions from data driven insights. · ...

  • Senior Manager

    1 month ago

    Only for registered members Dubai

    +Leading enterprise Information Security Operations under a managed SOC model ensuring effective detection response and resilience against advanced and AI-enabled cyber threats across on-prem cloud and SaaS environments. · ++If you are ready to embark on a dynamic journey where y ...

  • Only for registered members Dubai, Dubai

    The Freelancer Guest Relations Associate plays a critical role in delivering a seamless, high-quality guest experience across the Silkhaus portfolio. · Manage end-to-end guest communication across WhatsApp, email, phone and booking platforms · Support guests with check-in ,check- ...

  • Only for registered members Dubai, Dubai

    We are looking for an IT Engineer with both Network and Systems experience to work an evening shift as part of the NOC Project. · ...

  • Only for registered members Dubai

    The Senior Manager, Client Service Delivery is responsible for ensuring best in class client experience - through proactive actions from data driven insights, · leading cross-functionally on fast issue resolution and continually enhancing client relationships across the CEMEA reg ...

  • Only for registered members Dubai

    Provide L2/L3 production support for Java-based applications and microservices. Monitor application health, logs, and system metrics to ensure high availability and performance. · ...

  • Only for registered members Dubai

    Monitor security alerts and perform initial triage to determine false positives vs. actionable incidents. · ...

  • Only for registered members Dubai, Dubai

    Manzil is the leading co-living and transportation platform for blue-collar workers in Saudi Arabia. · ...

Jobs
>
Dubai