Group, Conference and Events Sales Coordinator for Conrad Dubai - Hilton

    Hilton background
    Full time
    Description

    A Group, Conference, and Events (GCE) Sales Coordinator for Conrad Dubai will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

    What will I be doing

    As Group, Conference, and Events (GCE) Sales Coordinator for Conrad Dubai, you will work following the events that occur in the Hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards:

    • Receive groups and events and keep up to date the hotel even output
    • Draw up contracts for groups and events
    • Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
    • Negotiate budgets with customers
    • Develop events Work Orders in the system with all relevant information
    • Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
    • Perform monthly report groups and update closing information groups
    • Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
    • Act directly with the guest or client during the stay of groups and events
    • Participate in special activities such as secretaries of cocktails, welcome tour groups, etc.
    • Ensure that all client requests are answered efficiently and with agility

    What are we looking for

    A Group, Conference, and Events (GCE) Sales Coordinator for Conrad Dubaiis always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Good organisational and administration skills
    • Positive attitude and good communication skills
    • Commitment to delivering a high level of customer service
    • Confident telephone manner
    • High level of IT skills
    • Excellent grooming standards
    • Demonstrated previous experience working in a Sales environment

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Knowledge of the hotel property management systems
    • Demonstrated previous experience working in the Conference and Events function
    • Qualification, degree, or certification in a relevant field
    • Arabic language skills

    What will it be like to work for Conrad Hotels & Resorts

    Conrad Hotels & Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad's guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all