Service Admin Coordinator - Abu Dhabi, United Arab Emirates - Talent

    Default job background
    Description
    Responsibilities

    • Coordinate and schedule service appointments based on customer requests and technician availability.
    • Track service orders, ensuring accurate documentation and timely updates.
    • Provide administrative support to service technicians, including preparing work orders and maintaining service records.
    • Handle customer inquiries regarding service requests, pricing, and product information.
    • Collaborate with cross-functional teams to troubleshoot and resolve service-related issues.
    • Maintain accurate inventory records and order necessary parts and supplies.
    • Assist in the preparation of service reports and performance metrics.