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Abu Dhabi

    Customer Service Representative - Abu Dhabi, United Arab Emirates - A Leading Insurance Broker Company In Bahrain

    A Leading Insurance Broker Company In Bahrain
    A Leading Insurance Broker Company In Bahrain Abu Dhabi, United Arab Emirates

    1 week ago

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    Description

    Responsibilities:

    • Respond to customer inquiries and provide information about products and services
    • Handle customer complaints and resolve issues promptly and effectively
    • Process orders, returns, and exchanges in a timely manner
    • Maintain accurate customer records and update information in the database
    • Collaborate with other team members to ensure customer satisfaction and retention
    • Identify and escalate priority issues to the appropriate channels
    • Stay up-to-date with product knowledge and company policies to provide accurate information to customers
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