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- Responsible for liaison between the company and all private schools and other educational institute, managing service levels and the ongoing relationship to ensure generation the assigned revenue.
- Provide high level of sales and marketing support for company products / services, new requirements request and address all schools needs.
- Managing all the private schools in UAE, and other education institute.
- relationships through regular close contact account management which will include regular face to face meeting, telephone and email communications.
- Proactively identify business opportunities / services offered by the company, ability to compile and present proposals in order to achieve new sales / signed contracts.
- Communicate with Development team, PDM to gather, monitor and analyze performance of the company service usage and availability.
- Facilitating resolution of complex technical issues in all areas of assigned products by collecting the necessary documentation.
- quality assurance and product management.
- Perform other duties and projects as assigned by management.
- Address all schools requirements, inquiries,
- Provide standard training to new users of company application
- Ensure customers needs are addressed on time and served promptly
- Regularly conduct follow ups and make sure all Schools needs are satisfied.
- Provide proper documentation of all inquiries, feedback, requirements, complaints and all actions taken.
- Follow up on payment collections.
- Communication and work closely with customer service team members to address and deliver school requirements.
- Provide pre technical sales support whenever requested
- Participate in team meetings, actively provide suggestions and share ideas to improve customer support operations.
- Support team and management new initiatives.
- Report weekly activities, task and accomplishment, submit necessary reports as requested
- Attend team meetings and actively participate
- Assist finance department in doing follow up payment collections
- Assist in training new members of the team.
- Required Education: Any Bachelor degree related to the education sector.
- Required Work Experience: 2 years of industry experience (Sales, education, and schools).
- Required Language Skills : Native Arabic Speaker is a must, fluent in English to effectively liaise with the stakeholders of the region
- Required Additional Skills: MS Office
- strong personality as well as
- a good team-player
- self-motivated and proactive
- persuasive, good negotiation skills
- able to succeed in a high-pressure environment
- exceptional communication skills
- quick learner
- A UAE driver's license is a must
- Flexible working options
- Opportunity to make a positive impact
- A role that offers a breadth of learning opportunities
Sales / Business Development Executive - Dubai, United Arab Emirates - Almotahida Education Group
Description
Almotahida Education Group, established in 1997, is a provider of turnkey education solutions for K-12 and vocational schools, lifelong learning centers and public libraries.Those solutions could include anything from customized curriculum development to creating interactive enrichment materials; equipping and integrating a smart school with technology and tools; and improving usage of your own materials by digitizing print and developing interactive lessons and quizzes. Additionally, we offer optional training on all our products and services, or we can develop proprietary training workshops for your school or organization. Almotahida collaborates with select world-class technology and education companies to offer unique products to our clients and localized versions when possible.The Role
Objectives Of The Position