Sales Manager - Dubai - Meydan Free Zone

    Meydan Free Zone
    Meydan Free Zone Dubai

    2 days ago

    Description

    Meydan Free Zone offers entrepreneurs and start-up businesses the opportunity to set up and run their own businesses right in the heart of Dubai. We provide access to exceptional talent, entrepreneur expertise, and a wide range of start-up support services.

    As we continue our exciting growth plans, we seek talented people to join us. We are currently hiring a proactive and result-driven Sales Manager, B2C, responsible for driving revenue growth and managing the B2C sales and support function, working together with the Head of Revenue. The role oversees a large, round-the-clock operation and ensures exceptional service delivery, regulatory compliance, and consistent achievement of KPIs. The ideal candidate leads with integrity, motivates high-performing teams, and contributes to strengthening the MFZ brand within its prestigious business community.

    Key Accountabilities:

    • Lead, manage, and motivate a B2C sales and support team of approximately 40 team members within a 24/7 operational environment.
    • Drive function revenue performance, ensuring monthly and annual KPIs are consistently exceeded.
    • Oversee day-to-day operations of the B2C function, including sales activities, client engagement, and customer support.
    • Ensure all prospective and existing clients receive the highest level of service and timely follow-up.
    • Monitor and manage KPIs including application volumes, revenue, gross profit, and immediate contact metrics.
    • Ensure full compliance with UAE business set-up rules, regulations, and internal policies across the team.
    • Develop, implement, and monitor training and performance development programs to enhance team capability.
    • Produce regular performance reports and insights to support data-driven decision-making.
    • Act as a problem solver, addressing operational and people-related challenges while maintaining team harmony.
    • Enforce performance standards and take corrective action when required.
    • Collaborate closely with other Heads of Department to align efforts toward the company mission of making entrepreneurship accessible.
    • Represent and uphold the MFZ brand values in all internal and external engagements.

    To join our team, you will have:

    • Bachelor's Degree or equivalent.
    • 6- 8+ year's demonstrably successful experience in sales.
    • Proven experience in B2C sales leadership within a high-volume, fast-paced environment.
    • Strong people management experience, including leading large teams and 24/7 operations.
    • Demonstrated success in driving revenue growth and managing KPIs.
    • In-depth understanding of sales performance management, reporting, and forecasting.
    • Knowledge of UAE business set-up regulations and compliance requirements is highly preferred.
    • Excellent leadership, communication, and stakeholder management skills.
    • Strong problem-solving ability with the confidence to take decisive action when needed.
    • Experience in training, coaching, and developing high-performing sales teams.
    • High level of integrity, professionalism, and commitment to service excellence.

    Language skills:

    • English.
    • Any other language is desirable.

    Our Vision is to be the world-class hub for entrepreneurship and innovation in the region. If you are ready to be a part of that journey, we would love to hear from you


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