Service Desk Analyst - Dubai, United Arab Emirates - Raqmiyat Dubai

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    Description
    The job posting is outdated and position may be filled

    Testing and analyzing IT system and software performance.
    Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.
    Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.
    Avoiding service interruptions by performing system installations, updates, and maintenance procedures.


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