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- Manage incoming phone calls and enquiries
- Prepare accurate and complete information about ME ports
- Handle customer complaints and provide solutions
- Build relationships with customers through open communication
- Excellent communication and interpersonal skills
- Ability to balance multiple tasks and operate within deadlines
- Knowledge of Microsoft Office suite and port agency operations
- Experience in a similar role with local Middle East exposure
- Competitive salary package
- Performance-based bonus scheme
- Premium medical health insurance coverage
- Diverse range of benefits depending on geographical location
- Value award celebration events
- Opportunity to grow your career and exceed goals
Marine Services Customer Support Specialist - Fujairah City - beBee Careers

Job title: Customer Enquiry Executive Marine Services
Description
We're looking for a skilled professional to manage day-to-day operations and engage with customers.
The successful candidate will be responsible for handling incoming calls, preparing information about ports, and resolving customer complaints in a timely manner.
To excel in this role, you'll need excellent communication skills, attention to detail, and the ability to balance multiple tasks.
Experience in a similar role with knowledge of local Middle East exposure is essential. You should also have a good understanding of port agency operations and be able to deliver work according to SLA standards.
A competitive salary package and performance-based bonus scheme are just some of the benefits you can expect from this role.
Key Responsibilities:
Required Skills and Qualifications:
Benefits:
Others:
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