Call Center Operation Transformation Lead - Dubai, Dubai

Be part of shaping how AI transforms how we work. · ...

+ Be part of shaping how AI transforms how we work. · + · Lead company-wide rollout of AI tools and features to drive adoption and usage · Lead AI tool adoption metrics, usage trends, and employee feedback · ...

This role will oversee the management and business analysis of service transformation portfolios across Retail and Business Banking Group (RBG), Wholesale Banking Group (WBG), and contact centre.This role will be responsible for ensuring initiatives are effectively executed and a ...

We are seeking a visionary Enterprise Technology Transformation Lead to spearhead our digital evolution from our Dubai hub. · This strategic role is designed for a mid-career professional ready to drive enterprise-wide modernization of our core ERP and HRMS systems, · including S ...

BlackStone eIT is looking for a highly skilled Call Center Operations Transformation Lead to spearhead our initiatives in reshaping and enhancing our call center operations. This key leadership role involves the design and implementation of strategic transformations aimed at maxi ...

BlackStone eIT is looking for a highly skilled Call Center Operations Transformation Lead to spearhead our initiatives in reshaping and enhancing our call center operations. This key leadership role involves the design and implementation of strategic transformations aimed at maxi ...

This person will lead and drive CTB transformation initiatives for Middle East (Dubai and Saudi Arabia). This role is responsible for designing, governing, and delivering programmes to modernize business processes, regulatory compliance, and technology platforms in the region. · ...

We're seeking a seasoned consulting leader to join Jacobs' Infrastructure Transformation team and help shape how governments and organisations plan, invest in, and manage critical infrastructure. · Lead Strategy, Economic, and Transformation Engagements · Drive Business Developme ...

This person will lead and drive CTB transformation initiatives for Middle East (Dubai and Saudi Arabia). The role is responsible for designing, governing, and delivering programmes to modernize business processes, regulatory compliance, and technology platforms in the region. · ...

This role involves managing the service transformation portfolio across Retail and Business Banking Group RBG Wholesale Banking Group WBG contact centre as well as embedding a service transformation mindset. · ...

We are seeking a forward-thinking AI Transformation Lead to drive strategic integration of Artificial Intelligence across our business ecosystem. This role is pivotal in re imagining workflows, unlocking efficiencies, and fostering innovation through intelligent technologies.The ...

Be part of shaping how AI transforms how we work. · ...

We are seeking a forward-thinking AI Transformation Lead to drive strategic integration of Artificial Intelligence across our business ecosystem. · Strategic Leadership: Define and lead the AI transformation roadmap aligned with business goals. · AI Ecosystem Integration: Identif ...

This role will be responsible for the management of the service transformation portfolio across Retail and Business Banking Group RBG Wholesale Banking Group WBG contact centre ensuring initiatives are effectively executed aligned with strategic objective. · Oversee the managemen ...

We are creating a new role to lead the digital transformation across our region. As a trusted partner to stakeholders at all levels, you will drive initiatives that improve efficiency, transparency, and decision-making. You will help embed technologies such as AI-enabled applicat ...

Deutsche Bank's Private Banking business is one of the largest wealth managers worldwide. We offer affluent clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Private Banking. · ...

Leads operating model redesign, performance optimization, and service governance. · Redesign call center operating model · Define SLAs, KPIs, dashboards, and governance framework · Workforce planning and capacity modeling · Quality assurance and escalation frameworks · Customer j ...

We are seeking a visionary Enterprise Technology Transformation Lead to spearhead our digital evolution from our Dubai hub.This strategic role is designed for a mid-career professional ready to drive enterprise-wide modernization of our core ERP and HRMS systems, · 10+ years of t ...

BlackStone eIT is looking for a highly skilled Call Center Operations Transformation Lead to spearhead our initiatives in reshaping and enhancing our call center operations. This key leadership role involves the design and implementation of strategic transformations aimed at maxi ...

We are creating a new role to lead the digital transformation across our region. · ...