Customer Success Account Mgmt - Abu Dhabi, United Arab Emirates - MICROSOFT

    MICROSOFT
    MICROSOFT Abu Dhabi, United Arab Emirates

    1 week ago

    Default job background
    Description

    Customer RelationshipManagement

    Supports foundational relationshipswith key customer stakeholders and technical professionals toenable quality solution delivery and health using partnerships withother account team leaders and with guidance from more experiencedcolleagues.

    Customer Success Leadership -Customer Strategy and Growth

    Listens toconversations with customers and begins to align objectives withthe current Microsoft portfolio of work in the customeraccount.

    Aligns with the account team to linkCustomer Success Plans (CSPs) with account plan priorities anddevelop bookable programs of work.

    CustomerSuccess leadership - Delivery and programManagement

    Supports the delivery of programplanning and customer-facing program reviews, prioritization ofengagements, and engagement with key technical stakeholders toaddress agreed-upon customer outcomes and account priorities todeliver ongoing customer success.