Customer Services Executive - Dubai, United Arab Emirates - Access World

Description

Access World Logistics LLC, part of Access World Group are a full-stack 3rd party logistics and warehousing services company, handling a range of commodities, FMCG, food products, as well as other general & project cargo.

We are strengthening our Customer Services team.


Job description and selection criteria:

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Designation: Customer Services Executive.

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Reporting line: Deputy General Manager.
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Place of work: Access World Logistics LLC, Plot # S30403, Street # S500, Jebel Ali Free Zone, Dubai, UAE.
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Working hours: hours, from Monday

• Friday.

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Expected start-date: Immediate.


Roles and responsibilities:

• Perform customerservices, logisticscoordination, and contractadministration functions.
• Collaborate with the Operations team to ensure that shipments and services are executed in line with customer requirements.
• Carryout inventory management in the Warehouse Management System.
• Prepare documents for customsclearance purposes and maintain records thereof.
• Provide salessupport to the commercial team and source freight services competitively with carriers / forwarders.
• Assist in the preparation of Management Information Systems (MIS) reports.
• Contribute towards the Company's goals through committed efforts in client retention, cost control and vendor development.
• Uphold the Company's policies and procedures with respect to compliance, QHSSEC.
• Execute additional tasks and administrative functions that may reasonably be assigned from time to time.

Recruitment criteria

• A bachelor's degree in any discipline.
• 3+ years of relevant work experience in supply chain & logistics functions.
• Sound knowledge of shipping, Incoterms, customsdocumentation, warehouse management systems / ERP.
• Intermediate MS-Excel skills.
• UAE work experience, with good trackrecord.

Added advantage:

• Experience with 3rd party logistics services company.
• Familiarity with Jebel Ali Free Zone, and Dubai Customs procedures.
• Multinational work experience.

Skills & traits:

• Strong analytical, multitasking & timemanagement skills.
• Sense of ownership and commitment.
• Good interpersonal & communication skills.
• Proactive team player, ability to work independently.

Short-listed aspirants shall be contacted before the end of March 2023.

Job Features:


Job Category:

Customer Service, Customer Services Executive


Experience:

3+ Years


Posted Date:

13/03/2023