- Provideadvanced troubleshooting and support to customers for [product/services].Resolve technical issues via phone, email, and remote access tools
- Actas the primary point of contact for technical inquiries, ensuring clientsreceive timely and effective solutions
- Accuratelylog customer issues and resolutions
- Assistwith product setup, installation, and configuration for customers
- Guideclients on system usage, features, and best practices
- Workclosely with engineering and product teams to resolve complex issues and relayproduct feedback
- Monitorclient systems for potential issues and perform proactive system maintenance toavoid downtime
- 3+years of experience in technical support
- Proficiencyin troubleshooting hardware/software issues, operating systems, networkconfigurations, and device setups
- Experiencewith databases (MySQL, SQL Server, MongoDB) and cloud services (AWS, Azure,Google Cloud)
- Knowledgeof networking protocols (TCP/IP, DNS, HTTP, VPN) and remote troubleshootingtools (TeamViewer, Remote Desktop)
- Strongcommunication skills and ability to explain technical concepts to non-technicalclients
- Experiencewith CRM software (e.g., Salesforce)
- Bachelor'sdegree in Computer Science, Information Technology, or a related field
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Technical Support Engineer - abu dhabi - Streamax Technology Middle East

5 days ago
Description
The Technical Support Engineer will provide expert technicalassistance to clients, troubleshooting and resolving issues related to[product/services]. The ideal candidate will have strong technical skills,problem-solving abilities, and the ability to communicate complex informationto clients clearly. This role is perfect for an individual who enjoys technicalproblem-solving in a client-facing capacity.
Location:Riyadh, KSA
Responsibilities-
Support Engineer
Star Services- Abu Dhabi, United Arab Emirates
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IT Support Engineer
Only for registered members Abu Dhabi, Abu Dhabi Emirate
-
IT Support Engineer
Only for registered members Abu Dhabi
-
IT Support Engineer
Only for registered members Abu Dhabi
-
IT Support Engineer
Full time Only for registered members Abu Dhabi
-
IT Support Engineer
Only for registered members Abu Dhabi
-
IT Support Engineer
Only for registered members Abu Dhabi
-
Support Engineer
Only for registered members Abu Dhabi
-
IT Support Engineer
Only for registered members Abu Dhabi
-
IT Support Engineer
Only for registered members Abu Dhabi
-
Operations & IT Support Engineer
Only for registered members Abu Dhabi, Abu Dhabi Emirate
-
Technical Support Engineer
Star Services- Abu Dhabi, United Arab Emirates
-
Sr. Support Engineer
Only for registered members Abu Dhabi, Abu Dhabi Emirate
-
Technical Support Engineer
Full time Only for registered members Abu Dhabi Municipality
-
Technical Support Engineer
Intertec Softwares- Abu Dhabi Municipality
-
Technical Support Engineer
Full time Only for registered members Abu Dhabi Municipality
-
Technical Support Engineer
Only for registered members Abu Dhabi
-
IT Technical Support Engineer
Only for registered members Abu Dhabi, Abu Dhabi Emirate
-
Desktop Support Engineer
Full time Only for registered members Abu Dhabi Island and Internal Islands City
-
Technical Support Engineer
Only for registered members Abu Dhabi, Abu Dhabi Emirate
-
Technical Support Engineer
Intertec Softwares- Abu Dhabi Municipality