Receptionist - 3 Month Contract - Dubai, United Arab Emirates - Experts Plus Recruitment Services

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

Requirements:


  • The role is 3 months contract only,
    MUST have OWN visa:

  • Must be an IMMEDIATE JOINER:
  • Strong English communication skill
  • 12 years, experience of customer service
  • Pleasant personality
  • Proactive, hardworking, motivated approach
  • An understanding of IT systems

Roles and Responsibilities:


  • Providing excellent customer service as per company policy and procedures
  • Resolving customer/clients/visitor's queries promptly, within company guidelines, before escalating to higher level if necessary
  • Attending to customer/clients/visitor's needs, understand their requirements so that maximum number of enquiries are handled quickly and forwarded on responsibly.
  • Logging calls (including time, date and caller details)
  • Maintaining an up to date knowledge of personnel and procedures
  • Dealing with 'drop in' customer/clients/visitor's as quickly and proficiently as possible, by coordinating with colleagues
  • Maintaining an up to date entry of Passport received and dispatched to the Aftersales Location including Service and Parts

Job Types:
Contract, Full-time, Temporary

Contract length: 3 months


Salary:
AED4,000.00 per month


Application Question(s):

  • Can you join immediately? or How many days would be your notice period?
  • What is your visa type? ( Spouse/Employment/Student/Golden/Freelance/Family/Other)
  • How many languages do you speak? Please specify.

Experience:


  • Call center agent: 3 years (required)

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