Reservation Agent - Abu Dhabi, United Arab Emirates - Hawthorn Suites by Wyndham, Abu Dhabi

Hawthorn Suites by Wyndham, Abu Dhabi
Hawthorn Suites by Wyndham, Abu Dhabi
Verified Company
Abu Dhabi, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Receives, processes and confirm guest room reservations made by clients on the

phone, letter or fax.

  • Inputs all reservations into the computer recording all pertinent information.
  • Attends to enquiries, complaints and requests regarding reservations.
  • Remains up to date with all promotions in and around the hotel.
  • Follows established procedures to process all room reservations, rates,
confirmations, hotel facilities, etc.

  • Maintains established filing systems of all correspondence.
  • Collates and prepares reports as required by Revenue Coordinator.
  • Informs Revenue Coordinator/Front Office Manager of any special request relevant
to reservation

  • Promotes and maintains good public relations and endeavours to maximize business
  • Maintains an accurate room status at all times
  • Carries out weekly inventory of current office supplies and prepares requisition accordingly
  • Organizes visa request for hotel guest as per hotel policy
  • Upsells whenever an opportunity is identified
  • Uses guest recognition skills effectively
  • Maintains regular and effective liaison between other departments with particular emphasis on Front Office.

Job Types:
Full-time, Permanent


Salary:
AED1, AED1,800.00 per month


Experience:

Reservation Agent: 1 year (required)
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