System Administrator - Dubai, United Arab Emirates - Trapeze Group Limited

Description

Job Summary:
The Systems Administrator provides specialist BAU and project delivery skills across a number of Trapeze's critical infrastructure platforms. The role works across a number of areas of the business and supports both internal and customer platforms.


Job Description:


Job Title:
Systems Administrator


Reporting to:
Team Leader - Systems Administration


Direct Reports:
None

Purpose of Job

The Systems Administrator provides specialist BAU and project delivery skills across a number of Trapeze's critical infrastructure platforms. The role works across several areas of the business and supports both internal and customer platforms.

Key


Responsibilities:

Reporting to the Team Leader - Systems Administration and working collaboratively as part of a cross-functional team, undertake the following high-level responsibilities in a professional manner:
System Administration

• Undertake BAU administration tasks across the following platforms:
• Server and storage infrastructure
• Virtualisation platforms
• AWS and Azure cloud
• Windows Server and workstation
• Remote user support
• Windows imaging, updates and patching
• Database administration
• Backup and recovery
• Networking, routing and switching
• Linux servers
• Security
• Manage service desk tickets to ensure timely resolution of incidents, requests and problems.
• Resolve issues in a timely manner and proactively take measures to prevent from reoccurring
• Monitor platforms to ensure any issues are detected and resolved before they become customerimpacting
• Identify opportunities for process, platform or technology improvement
• Ensure documentation is updated in a timely manner

Project Delivery

• Implementation of new internal and customer platforms
• Work as part of crossfunctional teams to ensure projects are delivered against time, cost and quality measures.
• Assist with assessment of new technologies for suitability within the Trapeze environment

Desktop Support

• Provide local IT support for Trapeze colleagues in Dubai as required
• Take responsibility for managing IT procurement and IT inventory management for Dubai and Riyadh.

Other

• Undertake any other reasonable tasks consistent with training and skill levels required for this position as requested.

Education and Experience

• Relevant tertiary qualifications or an equivalent level of experience in a related role
• 5 years demonstrable experience in a System Administration role across complex enterprise architectures supporting hardware, virtualization, networking and cloud.
• Understanding of database architectures and related infrastructure design to optimize performance and reliability.
• Experience with migration of onpremise platforms to public cloud infrastructure.
• Track record of successful infrastructure project delivery.

Personal Attributes

• Solutions driven with a focus on delivering the right outcomes for the business
• Effective communication and interpersonal skills in dealings with team members and other stakeholders.
• An attention to detail and an aptitude to learn
• Mature and professional approach to work with an ability to instil a high level of confidence with others
• Excellent troubleshooting and problem solving skills within a multifacetted environment.
• A cooperative approach to "go the extra mile" to achieve results.
• Ability to observe WH&S requirements associated with electrical equipment, datacenter environments, and server equipment handling

Travel/Other

• The position may involve occasional travel between regions supported (Middle East, Australia, Africa).
• The position will involve oncall roster rotation

Worker Type:
Regular


Number of Openings Available:
1