Incident Manager - Dubai, United Arab Emirates - Al Futtaim Group

Description

The job posting is outdated and position may be filled

Overseeing the incident management process and team members involved in resolving the incident.
Responding to a reported service incident, identifying the cause, and initiating the incident management process.
Prioritizing incidents according to their urgency and influence on the business.
Producing documents that outline incident protocols such as how to handle cybersecurity threats or how to correct server failures.
Collaborating with the incident management team to ensure that all protocols are diligently followed.


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