Customer Service - Dubai, United Arab Emirates - GCH Human resources

GCH Human resources
GCH Human resources
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

Position:
Contact center agent/ Customer Service

Industry Preference:
Banking and Insurance

Responsibilities:


  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.

Salary:
AED7, AED8,000.00 per month


Ability to Commute:

  • Dubai (required)
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