Business Development Manager - Abu Dhabi, United Arab Emirates - The Emirates Group

The Emirates Group

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

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Description

Collate and analyse business / client requirements from the marketplace and collaborate with relevant internal partners to create solutions tailored to exceed client expectations.

Using an understanding of market trends and customer growth plans, design solutions that meet short to long term needs;

Present and communicate on a regular basis, the various products and services offered to customers (existing and prospective) at all levels. This involves presenting the sales deck, product positioning against competitive products, and doing first level hands on demo of the products. Deploy
Support the strategic business plan to implement and manage revenue streams and the commercial business development relationships to support additional revenue streams. Effectively crosssell opportunities with other products and services generating other sources of auxiliary revenue;
Manage, organise and conduct research activities and analysis of new markets and products to recommend opportunities that will lead to additional revenue streams. This needs to be supported by a highlevel business case and detailed SWOT analysis after studying industry trends, market gaps, demand and supply, and feedback from clients or partners. Lead
Manage contracting and setup of operations prior to launch; working with internal / external teams to ensure the right product and marketing collateral ready to be successful in the market;
Work collaboratively with relevant stakeholders to develop an overall plan in order to maximise opportunities and generate sales;
Gather/analyse complex business or client requirements from the marketplace and collaborate with the relevant teams to deliver customised solutions where appropriate. Execute
Utilising a detailed understanding of the customer base and market trends, work with clients to scope online auxiliary revenue opportunities by tapping into online intelligence to provide a series of products and services that are attractive to the customer;
Regularly research online competitors products and service offerings, identify valuable online features and analyse new possibilities in order to enhance the department products to match market needs;
Carry out regular pricing comparisons between benchmarked worldwide travel websites to highlight areas where products are not competitive. Feed information to senior management for corrective action;
Undertake detailed discovery sessions with customers to understand their unique business requirements, whilst taking into account variance in suppliers and technology. Review in conjunction with the client drivers, pain points and critical success factors with solutions defined for a 23 year period, sharing this internally with other team members with the intent to enhance the customer experience.

Qualifications & Experience:

Experience in hospitality/holidays
Degree or Honours (12+3 or equivalent) in relevant discipline (e.g. marketing, business management) OR Diploma in a Business Administration/Aviation field
Bachelors degree holder requires 5-7 years' experience in commercial/business development/sales OR Diploma holder requires 6-8 years' experience in commercial / business development/sales
Experience in business improvement concepts, communication plans, business processes and planning, and performance measurement;
B2B and B2C sales experience;
Knowledge of aviation/travel industry for B2B & B2C services, processes and automation, competitor and thirdparty products and solutions;
Excellent research capability;
Techsavvy with the ability to communicate technical product features and benefits effectively;
Ability to listen, advise, counsel, influence and negotiate at all levels;
Strong communication and interpersonal skills;
Analytical, able to identify trends and offer solutions.