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- To welcome the guests, anticipatetheir needs, and handle guest inquiries in a helpful and attentiveAnantara manner.
- To have a complete knowledgeof the hotel product, including room types, rates, relativefeatures and facilities, food and beverage outlets and promotions,spa and health club, and other Anantaraproperties.
- To take personal responsibility forthe service and attitude with which our guest service is beingdelivered, and ensure it meets the highest standard of Anantara atall times.
- Take personal responsibility forensuring all issues pertaining to guest satisfaction are met andthat follow up is completed on a timelybasis.
- To be proactive and innovative,suggesting alternatives that meet guest needs in enjoying theirAnantara experience.
- To develop a close andharmonious working relationship with all hoteldepartments.
- To attend hotel events, dailyshift briefings and training to improve professionalskills.
Lobby Ambassador - Abu Dhabi, United Arab Emirates - Anantara Hotels, Resorts and Spas
