AVP & Lead- Credit - Projects & Innovations - Abu Dhabi, United Arab Emirates - First Abu Dhabi Bank

Description

Job Description

The role is responsible for leading, initiating, directing, and following through different cross-functional Credit innovation projects of varied sizes and technologies that contributes to re-invention of Process journeys, re-defining operating models, improving operational efficiencies related to productivity, automation and optimization and business planning for FAB Group Credit UAE & International landscape.

KEY ACCOUNTABILITIES:

• A high-potential member accountable for accomplishing innovative business process improvements resulting in measurable financial and/or customer loyalty gains by applying the Lean and Six Sigma methodology in Credit.
• Work with stakeholders to understand business requirements, identify focus areas for improvement and innovation
• Participate in and advice taskforces for selection and adoption of new technologies and approaches
• Able to write BRDs & perform Gap Analysis,
• Able to Write Test cases & plan Test strategies & execute testing
• Track, monitor, and report on the progress of projects. Ensure highest level of quality is achieved within assignments at all times
• Functionally proficient to identify Core Vs Non-Core Credit Processes, highlight inefficiencies, present the root cause analysis, recommend and implement process ratification measures
• Identify opportunities for RPA Enabled Lean Process Automation improving operational efficiencies
• Identify, execute and implement opportunities for Process Digitization, system/data integration and identifying the business impact/benefit of the implementation in the systems
• Active listening skills and ability to dissect problems in an organized manner.
• Automate data audits, assess and resolve lapses of data control points, report and monitor the quality of Credit data
• Equip people with knowledge by conducting trainings on processes and systems
• Work closely with other members of the Projects team on developing and executing innovation aspects and scope of the project

Job Context:

• Evaluate Group Credit Processes to enable identification & Ratification of Process Control Lapses, scope opportunities for lean process modelling, automation & process integration.
• Evaluate Group Credit Data Models and present gaps in the process, systems and trainings.
• Evaluate opportunities to integrate Policy level checks in systems and build mechanisms to monitor policy deviations.
• Conduct System & Process Level Trainings for Group Credit & Stakeholders for enterprise wide initiatives.

Qualifications

• Bachelor's / Master's degree in Business Administration, Computer Science, Engineering
• 5+ years' work experience in transformation as a Business Analyst, preferably with a consulting firm or within the financial services industry
• Good understanding on Financial Instruments particularly on the Personal Banking side (Personal Loans, Mortgage & Auto Loans & Credit Cards, Elite & Private Banking) & their application systems
• Good Understanding on Retail Collections Module & Rules Engine with its applications
• Good Understanding on Core banking systems & Business Process Management systems
• Ability to manage complex planning processes across a number of inflight initiatives, and to manage a portfolio of projects/work streams
• Demonstrated ability to drive strategy process including structured, hypothesis-driven problem solving, framework development, and formulation of actionable recommendations
• Ability to partner with internal technology partners to drive change initiatives
• Expertise in and proven application success implementing Agile, Lean, journey mapping, design thinking and other process optimization/innovation frameworks
• Superior communication skills, both written and verbal, including the ability to develop concise and effective communications tailored to specific audiences
• Advanced problem solving, analytical and technical skills
• Exemplary business intuition and judgment to help the team translate analytical inputs and metrics, platform architecture and business needs into value-creating initiatives