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- Facilitate delivery of strategic initiatives to address the bank's needs post thorough business needs analysis
- Assist the project sponsor/owner in managing the business activities and tasks within the project
- Govern regular Problems / Production issues prioritization session b/w Business and Group IT
- Ensure escalated issues impacting bank Customers, Profitability, and Reputation are handled by respective Group IT teams in a timely manner and follow-up till satisfactory closure
- Engage with internal customers and external entities within the scope of the projects
- Evaluate and implement solutions based on business requirement following the banks standard methodology and policies
- Manage Business, Group IT team, Project board and Steering Committee
- Be accountable for creation of detailed business requirements documentation
- Take appropriate actions if deadline, quality or budget are significantly at risk
- Systematic analyses and draws accurate conclusions based on evidence and addressing the root-cause till closure
- Proactively offers assistance / manages to minimize escalations to avoid adverse impact on business operations
- Establish strong relationships with stakeholders to understand strategic, tactical and operational challenges, define technology solutions to address Business objectives
- Be directly accountable for multiple projects at one-time, and be able to coordinate with respective technology project managers and business teams professionally
- Conduct requirement workshops and recommend business solutions aligned with technology strategy
- Provide strong portfolio/project management expertise, manage demand management, and address operational challenges, conduct status update meetings, and oversee the technology interests of Business units
- Manage change requests, enhancements and defects by providing solutions, recommendations and cost estimates
- University degree (preferably in IT / Engineering field)
- Prince 2, PMP, ITIL (Desirable)
- 5 years of similar job experience, including Experience in high-end Tech companies, Banks, Consulting firms
- Experience in implementing full life cycle of a project
- Good understanding of the high level technical application architecture and design.
- Good understanding of the security, compliance and Audit requirements
- International exposure will be an added advantage
- Experience with Project Management, Data Analytics support, Technical docs review, Budget planning and Requirements gathering is essential
- Competitive salary package
- Strong emphasis on work-life balance and wellbeing across the bank
- World-class Learning & Development platform and career progression
- Preferential personal banking facilities
- Generous annual leave entitlement and private healthcare package
IT Portfolio Manager - Dubai, United Arab Emirates - Emirates Islamic
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