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- Supporting the user communitywhich also includes scheduled training on applications to the usercommunity
- Responsible for configuring /customizing Maximo application asrequired
- Responsible for configuring Kronosapplication as per HR Policies
- Responsible forapplication testing and driving UAT sessions for Maximo andKronos
- Reviews current status of systemapplications and prepares recommendations for systemsimprovements
- Performs system administrationactivities, which includes coordinating and managing theinstallation/patches, and configuration of Kronos devices, softwareand related application software upgrades
- Toprovide Application services in the form of: Assisting End usercommunity at 1st level
- Ability to manipulate,extract and validate data to create all necessary reports asrequired. Utilizing of reporting tool: IBM-BIRT Designing &maintaining workflows in line with the delegation ofauthority
- Designing & maintaining StartCenters, KPI's, Dash Boards and Workflows
- Managing user accounts related to MaximoKronos application (and the associated securityroles)
- Managing Web Sphere (for Maximo) andJBoss (for Kronos) Application Servers
- Ensuringthat provided data is uploaded to the repositoryaccurately
- Conducting day-to-day administrationin Maximo and Kronos applications
- Participatingand assisting requirements gathering related to Maximo and Kronosapplications
- Supporting a variety of interfacesMaximo-Oracle, Maximo-MSAD, Maximo Integration Framework (MIF),Kronos-Oracle Troubleshoot and fix
- Responsiblefor escalation to the technical team for infrastructure or databasesupport/issues
- Responsible for escalation tothe application manager
Application Support Manager - Abu Dhabi, United Arab Emirates - Miral Experiences
