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    Guest Experience Expert - Dubai, United Arab Emirates - MARRIOTT International

    MARRIOTT International
    MARRIOTT International Dubai, United Arab Emirates

    5 days ago

    Marriott International background
    Description

    Job Category Rooms & Guest Services Operations


    Location Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP


    Schedule Full-Time


    Located Remotely? N


    Relocation? N


    Position Type Non-Management


    Position Summary
    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.

    Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.

    They are empowered to move about their space and do what needs to be done.

    Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.


    No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

    Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).

    Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.


    Preferred Qualifications

    Education:
    High school diploma or G.E.D. equivalent.

    Related Work Experience:
    No related work experience.


    Supervisory Experience:
    No supervisory experience.


    License or Certification:
    None
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