- Managing the reservations team and leading by example.
- Meeting and greeting all customers on arrival.
- Taking reservations over the and through online systems, ensuring all bookings are recorded correctly.
- Taking responsibility for all reservations, making sure all enquires are followed up and documented on the system.
- Answering the to all external calls.
- Maintaining relationships with key clients & VIP's, ensuring management are aware of any bookings.
- Dealing with clients to ascertain their events requirements i.e. Itinerary, events requirements, food and drink requirements etc.
- Ensuring all of the team (front of house & kitchen) is fully aware of event bookings, current and future.
- Review operating practices for the reception team and implement improvements where necessary.
- Liaising with the Management Team and Kitchen to ensure all departments are up to speed with daily bookings.
- Put forward ideas with regards to targeting potential customers, building relationships with key clients & VIPs & promoting new business.
- Outgoing and approachable, yet professional.
- You will need to be comfortable and confident when dealing with customers.
- Good organisational and communication skills.
- Computer literate.
- Some experience of managing/overseeing a small team would be desirable.
- Be able to think outside of the box.
- Previous GCC & Dubai/UAE experience is mandatory.
Head Hostess - Dubai, United Arab Emirates - Corecruitment
Description
Role: Head Hostess
Location: Dubai, United Arab Emirates
Package: 10, ,000 AED per month, plus benefits
*** Please note that due to the urgency of this requirement, we can only consider candidates who are already based inside of the UAE ***
Embark on a unique opportunity to shape the marketing landscape for two highly anticipated, upscale restaurants set to open in the heart of Dubai-Downtown. We are seeking an experienced Head/Lead Hostess with a proven track record in successfully launching and promoting high-end restaurants in Dubai.
We are looking for an experienced Head/Lead Hostess with an enthusiastic and proactive approach to share their passion for the hospitality industry in delivering service with a smile. You will be working in a busy, fast-paced environment which requires a consistency in customer service, flexibility and being able to work well under pressure.
Ideally, we are seeking those who come from either a high volume venue and/or who have experience dealing with luxury/fine dining venues.
Key Responsibilities:
Requirements: