IT Manager - Dubai, United Arab Emirates - Talent Pal

Talent Pal

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

About the company:

Fluid Codes is an Elite Channel Partner of Ansys in the Middle East and Eastern European region.

Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers.

By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.

Job Summary
The IT Manager configures, enhances and supports infrastructure systems (LAN, WAN, and Wi-Fi networks) in support of ANSYS business.

The role is responsible for the validation of basic business requirements and design approaches, basic and advanced system configuration on IT systems and environments, and providing expertise to IT and Ansys software installation and licensing.

This role requires the ability to work highly independently and also participate as a technology resource in larger projects, and also work alongside a team of Application Engineers to be an SME for IT related topics.

He/she will also be responsible for writing, review and amending IT policies as required.

The role will be based in Dubai (Jumeirah Lakes Towers) with branch offices in KSA, Bulgaria and Egypt (which will be on remote support basis).

The role will also be customer facing with a focus on Ansys products and might require customer onsite visits in the event customers require so.

Key duties and responsibilities

Have routing and switching, subnetting/supernetting abilities
Know how to create and troubleshoot Access Control Lists and firewalls
Have extensive knowledge in XDR/EDR solutions and monitor software and OS logs
Have extensive cybersecurity background
Be well versed in Windows Servers, Linux/Unix servers, highperformance computing
Be able to provide hardware recommendations for various computing environments including clusters and standalone systems
Be able to diagnose software issues, identify incompatibility and trace issues that could be anywhere inside a network or a system
Have project management skills; an ability to manage time effectively and work on multiple projects and support requests at the same time
Have Windows and Linux hardening and patch management skills
Support internal and external stakeholders remotely and at times in person as required by the organization
Be able to conduct internal audits, make reports and actionable items to address and offer solutions to the management for approval
Work with vendors to complete projects as required
Have experience in planning IT projects, rollouts, rollbacks and service delivery
Provide technical support to Ansys customers on installation and licensing queries with the help of the technical team
Knowledge of Highperformance computing (HPC) & its deployment.
Have sound policy and framework knowledge
ISO 27001 /NIST 8005
Be able to write, amend and change IT policies effectively and should be able to implement and ensure management buyin
Train staff regularly regarding cybersecurity incidences and their prevention
Be able to work with Application Engineers and their support tickets (customer facing) and should be available as needed

Minimum Qualification and Experience

Minimum of five (5) years of experience in core IT technologies working with small to medium companies managing the IT, such as Unix, Windows, Networking, Virtualization, Cloud, or Security
Minimum of 3 years of Linux system administration experience
Experience installing and configuring Linux workstations and servers, especially Some major Linux distributions, Redhat, Suse, CentOS
Excellent English skills, both written and verbal, and understanding multicountry, region culture environment