Customer Service Representative - Sharjah, United Arab Emirates - Erick Trading

Erick Trading

Verified Company

Sharjah, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

-
Good Communications Skills, in English and Tagalog, Arabic is a Plus:

High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support

Salary, Visa, Insurance and Accommodations will be provided by company.

Must be able to start immediately.

Job Types:
Full-time, Permanent

Salary:
From AED2,000.00 per month

COVID-19 considerations:
Staff members and clients are required to wear masks, wash their hands or use sanitizer. Our salons implements other safety measures for the employees and clients protection.

Ability to commute/relocate: