Customer Service Rep. - Dubai, United Arab Emirates - Talent Bridge HR Consultancy Dubai

    Talent Bridge HR Consultancy Dubai
    Talent Bridge HR Consultancy Dubai Dubai, United Arab Emirates

    1 week ago

    Description


    Customer Service Representative (CSR) | Logistics Billing Specialist | Accounts Support | Jobs in Dubai

    Location: Dubai, United Arab Emirates (JAFZA)

    Industry: Logistics / Freight / Warehousing / Customs Clearance

    Reports To: Accounts / Operations Manager

    Salary (tax-free): AED 5,000 6,000 per month

    Customer Service Representative (CSR) | Logistics Billing Specialist | Accounts Support Executive | Jobs in Dubai

    About the Role:

    Our client, a logistics company in Dubai, is seeking a Customer Service Representative (CSR) with strong billing and invoicing expertise to support their freight, warehousing, and customs clearance operations. The successful candidate will be responsible for reviewing and generating invoices, resolving billing discrepancies, and supporting collections. This role requires excellent communication skills, attention to detail, and proficiency in Russian to liaise effectively with clients.

    Key Responsibilities

    • Review and generate invoices for logistics services, including freight, warehousing, and customs clearance.
    • Collaborate with operations teams to validate billing data and resolve discrepancies.
    • Respond to customer inquiries regarding invoices, charges, and payment status.
    • Resolve disputes related to overcharges, incorrect billing, or missing documentation.
    • Monitor and manage billing queues to ensure timely processing of transactions.
    • Maintain accurate billing records and ensure documentation is complete.
    • Work closely with Accounts Receivable on overdue invoices and collections.
    • Provide billing support during audits or financial reviews.
    • Suggest process improvements to reduce errors and improve efficiency.
    • Maintain professionalism in communication with clients, vendors, and coworkers.

    Candidate Requirements

    • Proficiency in Russian (mandatory) and fluent English.
    • Excellent communication, problem-solving, and customer service skills.
    • High attention to detail and accuracy in financial documentation.
    • Technical Skills: MS Office Suite proficiency (Excel, Word, Outlook at minimum).
    • Ability to work independently and as part of a team in a fast-paced environment.

    Benefits & Compensation

    • Salary AED 5,000 to AED 6,000 (tax-free).
    • Permanent, full-time role with long-term stability.
    • Career growth opportunities in logistics and customer service.

    Similar Job Titles in Dubai

    • Office Clerk Logistics
    • Billing & Invoicing Executive
    • Accounts Support Executive Freight & Warehousing
    • Customer Accounts Coordinator

    To Apply

    Please fill in all the fields and submit your CV to this job post.

    About Us

    Talent Bridge HR Consultancy is a Headhunting Company in Dubai, specializing in Executive Search in Dubai.

    Your trusted Recruitment Agency in Dubai for hiring the best Talent in Dubai.

    International Recruitment Consultancy in Dubai.

    76+ Job Vacancies advertised on our Job Portal here:

    #jobsindubai #careersindubai #recruitmentindubai #executivesearchindubai #headhuntingindubai #headhuntersindubai

    #tbhrc #talentbridgedubai #talentbridgehrconsultancy

    #customerservice #logisticsjobsdubai #billingexecutive #russianjobsdubai


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