Store Manager - Dubai, United Arab Emirates - Talent Pal

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    Full time
    Description
    • Sales
    • Meeting and exceeding sales, individual and store(s) targets
    • Ensuring growth, higher sales conversions, improving consistently on other store performance indicators
    • Managing store promotions and retail discounts, within set parameters
    • Brand Ambassador
    • Carrying authentic passion and belief in the concept and the brand
    • Developing and maintaining personalized customer relationship, on an on-going basis
    • Effectively analyzing business to ensure customer continuity
    • Engaging with current & prospecting new customers by using CRM and other tools/leads
    • Acquiring In-depth product knowledge of brands and a good knowledge level of competing brand(s)
    • Retail Focus
    • Acquiring and sharing evolving market trends and competitive activities
    • Managing the day to day running of the store flawlessly
    • Ensuring adequate stock levels at all times, minimizing stock out situations
    • Ensuring highest level of store upkeep, hygiene and visual merchandising standards
    • Capturing and submitting data and reports accurately
    • Team Management
    • Developing a cohesive, fully trained & motivated team to deliver superior customer service on a consistent basis
    • Leading by example reflecting the values of the brand, integrity and discipline
    • Supervising and managing assigned store(s) but also filling in for staff while on the shop-floor, personally dealing with 'Key/Valuable customers'
    • Communicating and coaching the team on product, sales, market & operational areas along with infusing high levels of energy
    • Reporting and Head Office Liason
    • Providing a structured feedback to the Management on opportunities for continuous improvement
    • Playing an instrumental role in on-going development of the boutique: 'People' and 'Practices'
    • Submitting timely reports, analysis, forecast & sharing market intelligence
    • Adhering to operational standards & Company policies

    Profile

    • 5 to 8 years 'of experience in a retail environment, with a minimum of 2 years directly managing teams & with a track record of fulfilling store financial targets
    • Previous work experience should be with a strong brand /format
    • Preferably a Bachelor's degree in Business Management or related areas
    • Sharp numerically, with an ability to analyze data /identify trends & opportunities
    • Proven experience in high levels of customer interactions
    • Strong verbal & written communication skills with command over English language
    • Desire to inspire & influence team with a high level of integrity and professionalism
    • Technology savvy, agile, creative & quick to adapt to changes

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