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- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Resolve conflicts and provide solutions to customers promptly.
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Oversee the delivery of client solutions according to customer needs and objectives.
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
- Prepare reports on account status.
- Suggest actions to improve sales performance and identify growth opportunities.
- Assist with challenging client requests or issue escalations as needed.
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Resolve conflicts and provide solutions to customers promptly.
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Oversee the delivery of client solutions according to customer needs and objectives.
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
- Prepare reports on account status.
- Suggest actions to improve sales performance and identify growth opportunities.
- Assist with challenging client requests or issue escalations as needed.
- Bachelor's degree in business administration or any related field.
- 3-5 years of experience.
- Proven work experience as an Account Manager.
- A Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level promptly.
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
Account Manager - Dubai, United Arab Emirates - Technology Strategies Middle East - TSME
Description
The Account Manager creates long-term, trusting relationships with our customers. The Account Manager oversees a portfolio of assigned customers, develops new business from existing clients, and actively seeks new sales opportunities to expand portfolios. Also, work closely with senior management and different departments to develop and execute sales strategies designed to increase revenue and keep our clients informed about our new products.
RESPONSIBILITIES
RESPONSIBILITIES
REQUIREMENTS