Automotive Foreman - Dubai, United Arab Emirates - D Luxe Car Care
Description
Ensures that the services of repairs performed on every vehicle satisfy the repair & quality standard by performing the following duties:Essential Duties & Responsibilities:
- Able to diagnose mechanical and electrical defects in cars, especially European and Luxury vehicles.
- Able to resolve the challenges faced with most of the cars.
- Ability to use diagnostic scanners and software programming
- Develops and maintains a working knowledge of the function and operation of the various mechanical, hydraulic and electrical systems found on the vehicles on which the service department normally works.
- Checks progress of each repair order throughout the day.
- Ensures that customer vehicles are fixed right from the first time.
- Ensures that repairs are carried out within promised delivery time and estimated cost.
- Avoids unnecessary replacement of spare parts.
- Orders and follows up parts order with Parts Department.
- Inspects and test drives vehicle on which repairs are performed.
- Returns those vehicles failing the quality control inspection to the technician who performed work.
- Provides the servicing technician with an accurate description of the reason for returning the vehicles to them and assist/guide him to solve the problem.
- Signs off satisfactory accomplished jobs and any additional job(s) found for customer's approval/information.
- Ensures technicians record jobs done as on the job card.
- Advises management regarding technician job performance, training needs, and other specific areas as requested by management.
- Assists the service advisors in identifying and/or diagnosing vehicle problems when needed.
- Conducts OJT for his group technicians.
- Proper utilization of service facilities e.g. equipment, SST, manuals, testers, etc.
- Ensures that proper maintenance is carried out on equipment, assigned to his group
- Writes technical report.
- Maintains high standard of premise cleanliness.
- Maintains a high level of grooming, hygiene, and uniform appearance for himself and his group.
- Arrives at work, take breaks, and depart work at the times designated by management.
- Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership.
Supervisory Responsibilities:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training subordinates; planning, assigning and direction work; appraising performance; addressing complaints and resolving problems.
Qualification Requirements:
Education and /or Experience:
Prefer Vocational school graduate. Familiar with automotive technical knowledge year experience as a technician.
Language Skills:
Preferably English/Arabic speaking
Other Skills and Abilities:
Familiar on all kinds of service equipment and tools as to its usage's
Have a UAE driving licence
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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