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- Deliver effective customer service and assist customers throughout the day as per the standards and guidelines to promote sales.
- Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
- obtain and evaluate all relevant information to handle product and service inquiries
- Keep records of customer interactions and transactions, inquiries, comments and complaints
- Follow up on customer interactions
- Communicate and coordinate with internal departments
- Perform any other tasks as requested by the line manager and business need
Customer Service Executive - Dubai, United Arab Emirates - GMG
