Talent & Culture Coordinator - Dubai, United Arab Emirates - Raffles London at The OWO

Description

Company Description

A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.

Job Description

Under the guidance of the Director of T&C /T&C Manager within the limits of Raffles Dubai policies and procedures; assist and provide assistance for all employees in the property. Contribute to the desired work culture around the mission of Raffles Dubai – 'To be Dubai's Ultimate Luxury Hotel Destination'.

Key Roles & Responsibilities

ADMINISTRATION

• Conduct and collate all exit interview feedback for L1 & L2 colleagues.
• Preparing weekly schedule and monthly timesheet.
• Responsible for processing FMC orders for the HR team.
• Initiate the process of visa renewal..
• Monitor the visa and passport expiry of the colleague in a monthly basis. Coordinate with the Government Relations Manager for medical, visa and emirates ID application.
• Assist the colleague with daily inquiries/administration / documentation request.
• Responsible in handling Leavers process (Resignation, Transfer, Termination contract), ensure the clearance process, visa cancellation and final payment in order.
• Facilitate all the colleagues with vacation planning, Ticket booking and repatriation.
• Maintaining and updating notice board.
• Maintaining and updating Oracle HRMS system.
• Pension enrolment for Excom.
• Maintaining the filing of colleague's related documents.
• Book tickets for all new colleague arrivals.
• Register profiles for new starters for the monthly payroll in Oracle.
• Creating and deleting email access for new starters and leavers.
• Ensures all BOH areas are up to date, clean, maintained etc. responsible for heading the weekly walk through with HR coordinator and Accommodation Supervisor
  
  

COMMUNICATION & EVENTS

• Responsible for Colleague of the Month, Supervisor of the Quarter & Leader of the Quarter process.
• Organize the monthly GM's Coffee Chat & Breakfast events (Booking the venue, send out the list and invitation)
• Organize Team Gathering, Welfare Activities (Sports, Theme lunch, and appreciation week).
• Prepare monthly newsletter.
• Assist with creative poster campaigns and all events organized by the HR Department.
  
  

ACCOMMODATION

• Assisting Housing Manager in supporting accommodation related and employee relations during his absences.
• In the absence of the Housing Manager, ensure the smooth running of the Housing Department.
  
  

RECRUITMENT

• In the absence of the Housing Manager, ensure the smooth running of the Housing Department.
• Prepare Colleague Action Forms for new hires.
  
  

FORECAST – BUDGET

• Assist in preparing HR monthly forecast for the P&L report.
  
  

Reports Preparation

• Prepare payroll report on a monthly basis to be submitted to Payroll Manager.
• Prepare MKM Report to submit to the Director of Finance.
• Prepare DRO report (IMEAT) in a monthly basis to submit to corporate office.
• Prepare T&C monthly forecast for the P&L report.
  
  

General Responsibilities

• Promote efficiency, confidence, courtesy and high standard of social skills.
• Promote and ensure good inter-departmental relations.
• Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.
• Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• Adhere to Raffles Dubai rules and regulations at all times
  
  

Occasional Responsibilities

• In the absence of the Housing Manager, ensure the smooth running of the Housing Department.
• Assist with creative poster campaigns and all events organized by the T&C Department.
  
  

Qualifications

PERSONAL ATTRIBUTES

• Excellent planning and organisational skills
• Ability to communicate with colleagues at all levels
• Ability to work in a multi-cultural environment
• Ability to multi-task
  
  

Qualifications

• Post secondary school education
• Graduation in HR – Communication or Psychology
  
  

Experience

• Previous experience in a similar HR role is desirable within a 5 star hotel
  
  

Additional Information

Raffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates