Guest Relations Executive for Holiday Homes - Dubai, United Arab Emirates - ECO PRIME HOLIDAY HOMES
1 week ago
Description
We are looking for an experienced GUEST RELATIONS EXECUTIVE for Holiday homes.Main duties of this job:
- To meet and greet arriving guests and make sure all bookings are executed smoothly
- To ensure and provide professional and high class guest service experience
- To analyze customer feedback and to provide strategic direction to continuously improve overall rating
- Provide upscale guest service experiences for clients throughout their stay
- Oversee checkin and checkout procedures, including reservations and financial transactions
- Listen to and resolve complaints
- Ensure special guests receive personalized services
- Coordinate and manage communication between guests and staff
- Promote all amenities
- Manage guest relations team
- Establish friendly relationships with regular clients.
- Looking after the Apartment Cleaning as well
Experience Requirement:
- Proven work experience in Guest Relations, ideally on supervisor level in luxury environment
- Fluent English
- Outstanding communication and active listening skills
- Excellent problemsolving and multitasking skills
- Ability to motivate a team into high performance
- Ability to work flexible hours
- Professional presentation
- Valid passport
- Clear Criminal Record
Start:
Immediate
Salary:
- Basic AED
- Annual paid holiday
- Medical insurance
- Visa
Salary:
AED2, AED3,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Job Types:
Full-time, Permanent
Salary:
AED2, AED3,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
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