Barista - Dubai, United Arab Emirates - Ducaf Coffee Shop

Description

JOB BRIEF

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea.

Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders.

To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts.


Note:
this position's compensation includes salary and tips.
Ultimately, you'll ensure an excellent drinking experience for our guests.


Barista Responsibilities:

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
• Packaging food and beverages for sale.
• Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Updating signage and displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Working as part of a fun, highenergy team.
• Accurately handle cash and credit card payments, following appropriate cashhandling procedures
• Maintain all receipts and invoices that need to be handed over to the Accounts department.
• Adhering to all food safety regulations and quality controls.
• Servicing customers and taking orders
• Ordering, receiving and distributing stock supplies
• Receiving and processing customer payments
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

Barista Requirements:

• High school diploma or equivalent.
• Previous work experience as a Barista
• Handson experience with brewing equipment
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Ability to gauge customers' preferences
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a highenergy, efficient team in a fastpaced environment
• Knowledge of sanitation regulation
• Knowledge of specialty coffee

Job Types:
Contract, Part-time, Temporary


Experience:

• Barista: 1 year (preferred)