Service Advisor Jobs In Dubai UAE - Al Futtaim

Description

Service Advisor Jobs In Dubai UAE | Al-FuttaimFor More Top Organization Jobs Click HereEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

Responsibilities:
Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.

Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.

Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.

Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.

Requirements:
An associate's degree in mechanics or a related field may be advantageous.
Experience in the automotive field may be advantageous.
A strong understanding of automotive technology and the automotive industry.
Proficiency with industry-specific software.
Excellent customer service, interpersonal, and communication skills.
Strong organizational, decision making, and problem-solving skills.
The ability to communicate with mechanics, customers, and management.

#J-18808-Ljbffr