Head of Technology - Dubai, United Arab Emirates - Plum Jobs

Plum Jobs

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

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Description

Our client provides award winning SaaS solutions to enterprise clients across a diverse portfolio of retail, government and entertainment clients across multiple geographies.

The role will play a pivotal role in shaping the organization's technology strategy and roadmap,; drive innovation in robust network architecture ensuring client SLAs are met.

**Role Summary

**Technical Strategy & Stack: - develop and execute the technology strategy, overseeing infrastructure and development processes. play a key role in driving the development of data commercialization products and services.
- identify opportunities for innovation, differentiation and scaling through AI, machine learning and data science technology, software engineering, DevOps and agile methodologies;
- enhance the AI platform to meet the highest standards of performance, scalability, and reliability;
- develop and embed architectural blueprints, standards and roadmaps that optimize the technology development and service delivery strategies;
- oversee the design, implementation and maintenance of IT infrastructure including networks, servers, hardware and software systems, ensuring they provide technological and operational resilience;
- responsible for ensuring the company has robust data management systems, data governance policies, and data analytics capabilities to derive insights and value from the data assets;
security systems design, capacity monitoring and performance monitoring.
-**Product Development & Enhancement: - lead the end-to-end product development lifecycle, from conceptualization, mass production to deployment ensuring scalability, reliability, and performance;

define product enhancement roadmaps and oversee the architecture development of large scale digital platforms and solutions on modern, open source technologies related to features, integration and customer adoption.

-**Performance Monitoring: - establish KPIs and metrics to track the performance and effectiveness of our AI platform;
- implement monitoring and analytics systems to gain insights and drive continuous improvement;

Implement continual improvement to improve business processes through release process;

oversee vendor management and measure delivery performance against SLAs.
-**Organizational Change Management:
lead the change management process that evaluates transition and gaps in business needs, structure and knowledge
Team Leadership:

recruit, mentor, and manage high performance software engineering and technical support teams; foster a culture of collaboration, innovation, and continuous learning
Technical Representation:

lead technology webinars, forums and industry events to build strategic partnerships and showcase technology capabilities to drive new business opportunities
Senior Stakeholder Communication and Management:

effectively engage and manage relationships with CXO stakeholders ensuring project alignment.Mandatory Skills & Experience
years' SaaS hardware and software engineering leadership within an entrepreneurial data analytics environment.

Wellversed in data processing, data integration, data warehousing, data governance, machine learning, and other relevant technologies.
Proven track record of building high performance technical support and software development teams through culture change initiatives to foster a strong culture of ownership and excellence.
High intellect with the ability to assimilate and analyze complex to consider strategic impact and collaborate effectively with crossfunctional teams (sales and marketing) to translate client requirements into innovative technical solutions.
Experience of driving innovation through staying abreast of industry trends and emerging technologies.
Strong commercial and financial acumen.

UAE driving license is mandatory.
-**Education

Bachelor's degree in Computer Science, Information Technology or Software Engineering

Currently living in the United Arab Emirates must be able to live and work in Dubai.
Fluent in English with excellent communication skills.
Professional appearance and presentation skills as this is a clientfacing role.