Collection Officer - Dubai, United Arab Emirates - Education Institution

Education Institution

Verified Company

Dubai, United Arab Emirates

6 days ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Key Responsibilities:

Engage with both company clients and students to address overdue payments and outstanding debts through various communication channels.
Utilize strong negotiation skills to establish reasonable repayment plans with clients and students experiencing financial difficulties, while adhering to institutional policies.
Monitor client and student accounts to identify overdue payments and initiate appropriate collection actions in a timely manner.
Provide guidance and support to clients and students regarding available financial assistance programs, payment options, and resources.
Collaborate with other departments, such as Student Services and Client Relations, to resolve payment issues and address client and student concerns effectively.
Maintain accurate records of all collection activities, including communication logs and payment arrangements.
Generate regular reports on collection activities, account statuses, and recovery rates for management review.

Requirements:

-
Minimum of 2-3 years of experience in the education industry,
specifically in collections, accounts receivable
:

Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

-
Excellent negotiation skills with the ability to effectively communicate and persuade clients and students
:

Strong understanding of financial aid programs, student loan regulations, and debt collection practices in the education sector.
Should have strong understanding of Receivables.

Salary:

AED2, AED3,500.00 per month

Application Question(s):

Experience:

- collections: 2 years (required)

Educational Industry: 2 years (required)
- collections software's ( Tally ERP): 1 year (required)