Sales Consultant - Dubai, United Arab Emirates - Talent Pal

Description

• Job Purpose
  • To deliver excellent customer service through:Identifying customer needs offering advice and demonstratingsuitable products; building relationships with key customers andensuring store standards are maintained in order to achieve salestargets and cultivate customer loyalty
  JobRequirements
  Education/Certification andContinued Education
  • Highschool qualification
  • 3 to 4 years retail sales or customer serviceexperience
  EssentialRoles and Responsibilities
  Functional Roles andResponsibilities
  • Welcomeand greet every customer in a warm and friendly manner &demonstrate excellent customer service at all times.
  • Identify customer needsthrough asking questions; confidently recommend and demonstrateappropriate products; recommend link products at every saleopportunity; close the sale
  • Receive cash or payment in any authorizedmodes from customers issue receipts/ bills against their purchaseand provide professional cash point service.
  • Handle customercomplaints professionally and efficiently in line with the companyafter sales policy escalating to management ifnecessary.
  • Demonstrate and maintain product knowledge fashion trendsinstore promotions at all times.
  • Maintain personal grooming standards asadvised by the Store Manager.
  • Maintain clean and organized display fittingrooms and stock areas.
  • Check stock levels daily and inform of depleting stocksto the store manager in order to replenish and maintain optimumstock levels.
  • Comply with all company policies and procedures includingrefund and exchange policy security health and safety policiesetc.
  • Recruitcustomers for the database accurately entering their details on thePOS system.
  • Minimize exposure to stock loss through vigilance onsales floor and fitting room areas.