BMC Administrator - Dubai, United Arab Emirates - Ghobash Group

Description

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.

Job DescriptionBMC Remedy Development, Admin and IntegrationResponsible for owning the BMC helix environment at client siteand looking end to end functionalities of the system.

Responsible to designing the complex approval flow for service request and Change Management Responsible for making complex Service Request and conditional PDT in order to generate the fulfilment requestResponsible for setting up call centre integration for BMC Helix environment in order to generate WO on call receiver for Service Desk#J-18808-Ljbffr