Director of Sales Marketing - Dubai, United Arab Emirates - Accor

Description

Duties

OtherDuties:

• Toassist in the building of an efficient team of employees by takingan active interest in their welfare, safety and development. Toencourage them to maintain good relationships with their colleaguesand all other departments.
• To ensure that allemployees report for duty punctually wearing the correctuniform/attire and nametag at all times. And to ensure theymaintain a high standard of personal appearance and hygiene andadhere to the hotel and department appearance standards. To controlabsenteeism.
• To ensure that all employeesprovide a friendly, courteous and professional service at alltimes.
• To assist in the training of employeesensuring that they have the necessary skills to perform theirduties with the maximum efficiency and in the most productivemanner.
• To supervise the employees within thedepartment, ensuring that the correct standards and methods ofservice are maintained as stated in the Hotel and DepartmentOperations Manual.
• To ensure that theDepartment's operational budget is strictly adhered to andthat all costs are controlled and expendituresapproved.
• To ensure that all the employees readand understand the hotel's Employee Handbook and adhere tothe hotel's rules and regulations and in particular, thepolicies and procedures relating to Fire, Hygiene, Health andSafety.
• To comply with local legislation and beconversant and act in accordance with any such matters relating toyour department.
• To respond to any changes inthe department as dictated by the needs of the industry, brand orhotel.
• To be flexible and to carry out anyother reasonable duties and responsibilities within the jobcapability as assigned, including redeployment to alternativedepartments/areas if required, to meet business demands and guestservice needs.
• To attend trainings and meetingsas and when required.
• To conduct and/orcontribute to regular Departmental CommunicationMeetings.
• To provide updated information to theManagement and other departments.
• To assesssituations and to be able to react accordingly through analysis andperspective.
• To be available in front of theguests and colleagues, and to serve as an example for otheremployees.
• To ensure rosters are posted andtimesheets are submitted on time.
• To ensurethat all employees are treated fairly and consistently as outlinedin their terms and conditions of employment, local legislation, andcompany / hotel policies and procedures.
• Toundertake duties of the Duty Manager as dictated by theHotel's Duty Managers Roster.
• Bachelor's degree /or HotelManagement degree is an asset.
• Minimum of 5years of experience in a senior sales management capacity withinthe hospitality industry or related tourismfield.
• Revenue management experienceessential.
• Knowledgeable in social mediaanalytics and data analysis.
• Excellentcommunications skills - interpersonal, written and public/mediarelations.
• A proven record of results-orientedleadership and teamdevelopment.