Move Coordinator - dubai - Move One

    Move One
    Move One dubai

    1 week ago

    Description

    POSITION PURPOSE:
    Serve as the single point of coordination for assigned internal, international, and domestic moves into and out of the local region.

    RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS:

    • Manage the household goods process from booking to delivery, from origin to destination.
    • Coordinate international moves with corporate clients, handling both imports and exports.
    • Counsel clients to ensure the best ongoing experience regarding their household goods shipments, pack outs, deliveries, fine arts, etc.
    • Manage the expectations of both domestic and international customers.
    • Assist with answering questions and offering solutions to provide the best moving services.
    • Coordinate with moving operations, customer service reps, sales, and crew leaders to stay updated on customer needs, service developments, and insurance matters.
    • Support our preferred supplier relationships.
    • Collaborate with the Pricing Analyst and Quoting department to price services and jobs cost-effectively.
    • Confirm transport and service quotes from agents and vendors, requesting discounts when possible.
    • Book export and import shipments with agents and vendors.
    • Prepare waybill documentation for outgoing and incoming shipments.
    • Verify customs documentation for import and export shipments.
    • Monitor shipment documentation throughout the process.
    • Close jobs with actual cost calculations, approved by the regional operations manager.
    • Assist crew leaders with any special crew skill set or equipment needs for pack outs, deliveries, and shipments.
    • Coordinate shipment schedules with crew leaders and customs specialists.
    • Prepare main documents for individual moves.
    • Update electronic files and documents daily throughout each move cycle.
    • Meet or exceed service metrics and revenue goals.

    Minimum requirements:

    • At least 1 year of moving coordination experience preferred.
    • Strong English skills (written and verbal) essential.
    • College degree preferred.
    • Excellent customer service skills.
    • Proficiency in PC applications: Word, Excel, Open Office, Windows.
    • Ability to work proactively in a diverse and inclusive organization.
    • Ability to build respectful relationships with customers, partners, and colleagues.
    • Excellent time management and multitasking skills.
    • Ability to work effectively under pressure.

    WORK REQUIREMENTS:

    • Provide after-hours contact information for clients during service delivery.
    • Maintain frequent, consistent verbal and written communication.
    • Maintain regular, predictable attendance.

    About The Company:

    Move One provides time-critical supply chain solutions in logistics, relocation, and moving. Founded in 1992 and headquartered in Dubai, UAE, we operate internationally with a focus on tailored solutions, technological innovation, and expansion in the logistics industry.

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