- Manage the household goods process from booking to delivery, from origin to destination.
- Coordinate international moves with corporate clients, handling both imports and exports.
- Counsel clients to ensure the best ongoing experience regarding their household goods shipments, pack outs, deliveries, fine arts, etc.
- Manage the expectations of both domestic and international customers.
- Assist with answering questions and offering solutions to provide the best moving services.
- Coordinate with moving operations, customer service reps, sales, and crew leaders to stay updated on customer needs, service developments, and insurance matters.
- Support our preferred supplier relationships.
- Collaborate with the Pricing Analyst and Quoting department to price services and jobs cost-effectively.
- Confirm transport and service quotes from agents and vendors, requesting discounts when possible.
- Book export and import shipments with agents and vendors.
- Prepare waybill documentation for outgoing and incoming shipments.
- Verify customs documentation for import and export shipments.
- Monitor shipment documentation throughout the process.
- Close jobs with actual cost calculations, approved by the regional operations manager.
- Assist crew leaders with any special crew skill set or equipment needs for pack outs, deliveries, and shipments.
- Coordinate shipment schedules with crew leaders and customs specialists.
- Prepare main documents for individual moves.
- Update electronic files and documents daily throughout each move cycle.
- Meet or exceed service metrics and revenue goals.
- At least 1 year of moving coordination experience preferred.
- Strong English skills (written and verbal) essential.
- College degree preferred.
- Excellent customer service skills.
- Proficiency in PC applications: Word, Excel, Open Office, Windows.
- Ability to work proactively in a diverse and inclusive organization.
- Ability to build respectful relationships with customers, partners, and colleagues.
- Excellent time management and multitasking skills.
- Ability to work effectively under pressure.
- Provide after-hours contact information for clients during service delivery.
- Maintain frequent, consistent verbal and written communication.
- Maintain regular, predictable attendance.
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Move Coordinator - dubai - Move One
Description
POSITION PURPOSE:
Serve as the single point of coordination for assigned internal, international, and domestic moves into and out of the local region.
RESPONSIBILITIES/DUTIES/FUNCTIONS TASKS:
Minimum requirements:
WORK REQUIREMENTS:
About The Company:
Move One provides time-critical supply chain solutions in logistics, relocation, and moving. Founded in 1992 and headquartered in Dubai, UAE, we operate internationally with a focus on tailored solutions, technological innovation, and expansion in the logistics industry.
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Real Estate Coordinator
Only for registered members Dubai
-
Sports Event Manager
Only for registered members Dubai
-
Sales Coordinator
Only for registered members Dubai, Dubai
-
Guest Service Expert
Only for registered members Dubai
-
Property Management Maintenance Coordinator
Only for registered members Dubai
-
Operations Manager
Only for registered members Dubai
-
Property Management Assistant
Only for registered members Dubai, Dubai
-
Community Administrator
Only for registered members Dubai
-
Project Manager
Only for registered members Dubai
-
Moving Consultant
Only for registered members Dubai
-
Guest Service Expert
Only for registered members Dubai
-
Property Manager
Only for registered members Dubai
-
Guest Service Expert
Only for registered members Dubai
-
Handover, Snagging
Only for registered members Dubai, Dubai
-
Facilities Coordinator
Only for registered members Dubai
-
Leasing Administrator
Only for registered members Dubai
-
Guest Service Expert
Only for registered members Dubai
-
Guest Service Expert
Only for registered members Dubai
-
Guest Service Support Expert
Only for registered members Dubai
-
Property Management Operations Officer
Only for registered members Dubai
-
Accounts & Admin Executive
Only for registered members Dubai