Male Receptionist Bilingual - Abu Dhabi, United Arab Emirates - Al Nahiya Group

Description

As a Receptionist you will be the first point of contact for visitors and play a crucial role in creating a positive and welcoming experience. Your primary responsibilities include greeting guests providing information about the attraction handling inquiries and ensuring smooth operations at the reception area.

• Greet visitors upon arrival with a friendly and welcoming attitude.
  
• Provide information about the tourist attraction including exhibits events and any special promotions.
  
• Assist guests with ticket purchases reservations and any other inquiries
  
• Manage incoming calls and emails professionally directing inquiries to the appropriate departments.
  
• Provide accurate information regarding opening hours admission fees and general attraction details.
  
• Maintain a tidy and organized reception area.
  
• Handle cash transactions issue receipts and reconcile daily cash reports.
  
• Assist in managing reservations and coordinating group visits.
  
• Resolve customer concerns or escalate issues to the appropriate supervisor.
  
• Collect and document visitor feedback to help improve the overall guest experience.
  
• Communicate effectively with other departments to ensure seamless coordination of activities.
  
• Assist in promoting and coordinating special events or promotions.
  
• Monitor the entrance area to ensure the security of the attraction.
  
• Follow established protocols for emergency situations and report any incidents promptly.
  

Requirements

• Diploma or bachelor s degree in a suitable field
  
• Prior proven experience as a receptionist or in related field preferred
  
• Must have Good written and verbal communication skills in English & Arabic plus any other language
  
• Strong organizational abilities and attention to detail.
  
• Proficiency in using basic computer software and office equipment.
  
• Ability to work a flexible schedule including weekends and holidays.
  

Diploma or bachelor s degree in a suitable field Prior, proven experience as a receptionist or in related field preferred Must have Good written and verbal communication skills in English & Arabic, plus any other language Strong organizational abilities and attention to detail. Proficiency in using basic computer software and office equipment. Ability to work a flexible schedule, including weekends and holidays.